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SKC Customer Survey

Dear Valued Customer: Thank you for your recent order of SKC products. It is our hope that you received your products in satisfactory condition and that you experienced top-notch customer support and service before and after your purchase. SKC strives continuously to improve customer satisfaction. If you have a few minutes, please answer the following questions. Your answers will help us determine what we do right and those areas of customer service that need improving. Thank you for your valuable time.

SKC Customer Survey
Use this form to submit information to SKC Privacy Policy ]
To which state was your order shipped?

Which job category best reflects your job description?
Industrial Hygienist
Safety Professional
Environmental Professional
Private Consultant
Laboratory
Purchasing Agent
Other
 

Where do you purchase most of your sampling products?
SKC
MSA
A. P. Buck
Local safety supply house
Laboratory
Other
 

Which type of item(s) did your recent purchase from SKC include?
(Check all that apply.)
Sampling media
Sampling pump
Passive samplers
Portable instruments
Other
 

Which type of item(s) have you purchased recently from other suppliers
of sampling equipment?
(Check all that apply.)
Sampling media
Sampling pump
Passive samplers
Portable instruments
Other
 

How satisfied were you with your overall SKC sales experience?
Completely satisfied
Satisfied
Less than satisfied
Not satisfied

How satisfied were you with the performance of the product(s) you purchased?
Completely satisfied
Satisfied
Less than Satisfied
Not satisfied

Did you require technical support from SKC before or after your purchase?
Yes
No

How satisfied were you with the performance of the product(s) you purchased?
Completely satisfied
Satisfied
Less than Satisfied
Not satisfied
Not applicable

How would you compare your overall SKC sales experience to that
experienced with other suppliers of sampling equipment?
My experience with this order was superior to other suppliers
My experience with this order was about the same as other suppliers
My experience with this order did not meet my expectations

SKC welcomes your comments:

Contact Information Thank you for taking the time to complete this survey.
Items marked with a * are required.
SKC will send you a token of our appreciation for your time in helping us to improve customer satisfaction.



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